Privacy Policy
Septic Wranglers ("we," "us," "our") respects your privacy. This page explains what information we collect when you visit our website or contact us, how we use it, and your choices.
1. What we collect
When you contact us through this site, we collect only what's needed to respond:
- Contact info: Name, phone number, email, and ZIP code or service address.
- Service request details: The type of work you need and any optional notes you share.
- Basic site analytics: Anonymous data like which pages you visited, how you got here, what device and browser you used. We use this to understand which of our ads and pages are working.
2. How we use it
Your information is used solely to:
- Reply to your service request by phone, text, or email.
- Schedule and provide the septic service you asked about.
- Improve our advertising and website (in aggregate, never tied to your name).
We do not sell or rent your personal information to anyone. We do not share it with third parties except as described below.
3. Texting and calling consent
By submitting our contact form, you agree that we may text or call you about your service request. Standard message and data rates may apply. Reply STOP to any text to opt out. You can also opt out at any time by emailing info@septicwranglers.com.
4. Cookies and tracking
This site uses cookies and similar technologies to:
- Run anonymous analytics (Google Analytics) so we know what's working.
- Track ad performance (Google Ads, Mouseflow) so we don't waste money on bad ads.
- Remember basic preferences for your visit.
You can disable cookies in your browser settings. Doing so won't break the site but may affect some interactive features.
5. Service providers we use
We use a small number of trusted services to run the site and our business. Each only sees the minimum data needed to do their job:
- Netlify — website hosting and form delivery.
- Google Analytics & Google Ads — anonymous traffic and ad-performance measurement.
- Mouseflow — anonymous on-page behavior so we can improve usability.
- Mapbox — the service-area map you see on this site.
6. How long we keep it
We keep your service-request information only as long as needed to provide service and meet our records and tax obligations. Analytics data is retained per Google's default retention settings (currently 14 months).
7. Your rights
You have the right to:
- Ask what personal information we have about you.
- Ask us to correct or delete it.
- Opt out of marketing texts, calls, or emails at any time.
To make any of these requests, email info@septicwranglers.com and we'll respond within 30 days.
8. Children
This site is intended for adults seeking septic services. We do not knowingly collect information from anyone under 18.
9. Changes to this policy
If we change anything material here, we'll update the "Last updated" date above. Continuing to use the site after changes means you accept the updated policy.
10. Contact us
Questions about this policy or anything we do with your information? Email info@septicwranglers.com or call 512·876·2266.